Evaluating the Operation Performance of International Tourist Hotel in Taiwan by Data Envelopment Analysis

Performance Benchmarking by Improved Slack-based Context-dependent DEA for the Hotel Industry in Taiwan

Statistics from the Taiwan Tourism Bureau (TTB) state that travelers to Taiwan in 2006 spent an average of 44.74% of their daily spending at hotels. Thus, the quality of services and the level of operational performance at hotels is key to the rise or fall of the tourism industry. Hotels in Taiwan can be divided into two groups: general and international tourist hotel (ITH). Between 1992 and 20...

A Macro Analysis of Taiwan’s International Tourist Hotel Industry by Using the Sliding Window Method

This paper proposes an alternative data envelopment analysis for assessing the operational performance of 46 international tourist hotels (ITHs) in Taiwan over the period 1997-2002. This study is the first research that combines the discriminant power of a slack-based measure and the dynamic view of window analysis in applying DEA. It is shown that the trend of mean managerial efficiency is inc...

Robust data envelopment analysis with uncertain date: An analysis to measure hotel efficiency in Crete

Presenting a Hybrid Approach based on Two-stage Data Envelopment Analysis to Evaluating Organization Productivity

   Measuring the performance of a production system has been an important task in management for purposes of control, planning, etc. Lord Kelvin said :“When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind.” Hence, manag...

Investigating the performance of the healthcare sector in the provinces of Iran by using a window analysis in data envelopment analysis

Paying attention to the health of people in the community is one of the main challenges that has received much attention in recent years. Regarding the importance of the healthcare sector in the life of the community, evaluation of the performance of this sector is important. One of the most practical methods for evaluating performance is the use of data envelopment analysis approach. In this p...